I Wish I Knew How To Quit You…
Friday, November 27th, 2009I’ve talked before about the love-hate relationship I have with US Bank. I’m not going to link to it, but I’m sure the related links at the end of this post will point to those US Bank themed posts. Anyway, I really need to leave US Bank, but changing banks is such a pain…
I was watching PBS last night and they had a special about America’s problems with plastic and they told me about a procedure banks follow (and I’m 100% sure US Bank does) that blows my mind.
The banks process your transactions from highest to lowest regardless of time. For example, you have a $30 charge at a clothing store, a $75 motorhome warranty payment, two $5 coffee charges, a $20 charge and at the end of the day, a $500 charge. The bank will run the $500 charge first. They claim that’s what customers want, although when pressed by the interviewer, the banker pointed to vague, unverifiable ‘research data’.
Now this procedure doesn’t cause a problem unless you made a mistake and are underfunded in your acount. Instead of the one $500 being an overdraft after the others all paid, the other five smaller transactions go into overdraft. In US Bank’s case, this would rack them $175 in fees. Wow, these guys are a-holes. I also have a theory that US Bank holds transactions for days in the hopes that I’ll go below $0 and then they can push them and rack up more fees. I can’t prove this, so for the record, it’s only a hunch.
The other thing that really irks me is when I deposit cash to a teller and the deposit shows as ‘pending’ for the whole day. COME ON! I GAVE YOU CURRENCY! YOU SAW IT AND VERIFIED! Do not hold up my money.
God, I need to leave US Bank…


